Privacy Policy

Privacy Policy

Personal Data Act (523/1999, 10§ and 24§) and EU General Data Protection Regulation 2016/679 (GDPR) Privacy and Privacy Statement. Done at 12.5.2018.

Meri Mereen Oy
Vaskelantie 2
81100 Kontiolahti
Business ID: FI31235793

Contact: Meri-Ellen Pystynen
asiakaspalvelu (at)
tel: +358 45 800 10 80

Online store customer register

Purpose of the register

Data is collected and processed to maintain customer relationships. The legal basis for the processing of personal data under the EU General Data Protection Regulation is the customer's consent and the resulting statutory obligations. Without personal information, we cannot process your order.

The personal data contained in the register may, as permitted by law, be used for customer communications also by electronic means. Data is not used for automated decision making or profiling.

Content of the register

The register can store customer-provided information related to customer relationships, such as contact information and customer relationship and other relevant information, such as customer number, transaction and usage information, order information, IP address of the network, information about ordered products and services, billing and delivery information, and other customer relationships and subscribed services.

Regular sources of information

Personal data is collected from the registered person. In addition, they can be collected from social media related to the functions of the controller and from other situations where the customer discloses their information.

Regular disclosure of data and transfer of data outside the EU or the European Economic Area

The data controller may, within the limits permitted by applicable law and subject to the obligations of the data controller, release the information to partners of the registrar for marketing purposes, provided that the data subject has allowed such disclosure (for example, a newsletter mailing program). Data may be transferred outside the EU or the European Economic Area as permitted by the Personal Data Act. Receiving Information: Our Company and its Authorized Employees, Paying Agents, Transport Companies, Accounting Firm, Auditor and Company that maintains our Site.

Principles of registry protection

Accessing the register requires entering a username and password. Only certain predefined employees of the controller and those working on the assignment who need information in their tasks related to the controller can access and access the information contained in the registry.

Also see the Mycashflow e-commerce platform registration. Pulse247 Oy has access to the database of the controller's online store for solving problems.

The information is stored only for the time required. In addition, some information is retained for longer than the statutory obligations, such as accounting and consumer responsibility.

Right of inspection, exercise of right of inspection and right to ban

The data subject has the right to check the information in his / her customer register. A written request for verification must be sent to the person responsible for the register. The controller may ask the applicant, if necessary, to prove his / her identity. The controller is responsible to the customer within the timeframe provided for in the EU Data Protection Regulation (as a rule within one month).

A customer registered in an e-commerce can manage and view their own information and at the same time correct any incorrect information through a customer account.


We use cookies on our website. A cookie is a small text file that can be delivered to your terminal when you visit our website. Cookies make it easier, better, and faster to browse our website and experience.

At any time, you can prevent the use of cookies completely or partially by changing your browser settings. You can also delete previously saved cookies. However, blocking the use of cookies may affect or even prevent the use of the functions of our website.

Changes to the Privacy Statement

Due to the further development of our services and changes in the legal framework, we reserve the right to change this privacy statement. We occasionally recommend reviewing the content of this Privacy Statement. This Privacy Statement replaces the previous version of the Registry.

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Terms and conditions

Handling and Dispatch Times

Orders will be dispatched within three (3) business days from receipt.
To place an order, you must be 18 years of age or older.

Delivery Charges and Delivery

Orders will be dispatched as a letter or a parcel via the Finnish postal service Posti, FedEx and GLS.
We ship almost worldwide. Delivery charges are based on the weight and size of the order.
If you cannot find your country from our shop as you pay, please contact us!

Delivery starting from (based on the weight of the order):

  • Finland: starting from 4€
  • Åland: starting from 7,90€
  • Sweden, Germany, Denmark: starting from 10,00€
  • Estonia, Latvia, Lithuania: starting from 8,00€
  • Other EU countries: starting from 13,00€ (NL, BE, BG, ES, AT, LU, PT, PL, SK, SI, CZ, HU)
  • Outside EU: starting from 29,90€ (CA, US, IS, NO, SUI, AU, SG, NZ, JPN)
  • Other countries: starting from 35€
  • Great Britain: starting from 13,50€ (We ship only orders over £135)

Custom fees

Any fees are paid to appropriate customs agency by the end customer.

Order Tracking

After placing an order, you will receive an order confirmation to the email address you have provided. You will also receive a notification once your order has been packed and is ready to be dispatched. You can also track the status of your order via your customer account

Payment by Finnish Banks

Payment Service Provider Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to. Paytrail PlcInnova 2 Lutakonaukio 740100 Jyväskylä
Business ID 2122839-7

Complaints Policy and return/exchange

For fabrics cut to length, we offer a 7­day complaints policy from collection or receipt of the product. For all other products, we offer a 14­day exchange or return policy.

Non­defective products or sale and clearance products cannot be exchanged or returned. If there is a defect in the product, contact us immediately by email ­

The customer pays the delivery costs for the return or exchange.
Before returns or exchanges, always contact Mereen's customer service.

Meri Mereen Oy
Vaskelantie 2
81100 Kontiolahti

+358 45 800 10 80


You can register for a customer account, where you can view all your orders and track the status of your most recent order.